If during the warranty period from the date of purchase, your piano is found by Schmitt Music to have a defect in material or workmanship, Schmitt Music will repair such defect without charge for parts or labor.
Our Promise To You
If during the warranty period from the date of original purchase, your piano is found by Schmitt Music to have a defect in material or workmanship, Schmitt Music will repair such defect without charge for parts or labor.
In the event Schmitt Music determines that the defect cannot be repaired, then Schmitt Music is willing to replace the defective instrument with an identical one, or one which is a reasonable equivalent.
Naturally, normal maintenance work such as tuning or regulation, and the results of normal wear, are not covered by this warranty, and the warranty only applies to instruments sold for use and remaining within 100 miles of the Schmitt Music's location where you purchased your instrument.
Proper Maintenance & Use
Your new piano, like any other product should be properly used and maintained. Regular maintenance tunings are the responsibility of you, the owner. It is important that you read your "How To Care For Your Piano" booklet and be familiar with proper maintenance and use. Schmitt Music's warranty does not apply to failures caused by the following:
1. Improper maintenance or repair.
2. Abnormal strain, neglect, abuse, modification or exposure to sunlight, or to extremes in temperature or humidity.
3. Accidental damage.
Your Responsibilities As Owner
In order for Schmitt Music to provide proper warranty service, it is necessary that the purchaser assume certain responsibilities.
1. Notify Schmitt Music's Service Department at (763) 566-6280 or 1 (866) 760-4347 within ten days of the discovery with a detailed explanation of the problem.
2. Permit Schmitt Music to inspect and provide warranty service which shall be completed within a reasonable time.
This warranty is non-transferable and non-assignable to subsequent owners of this instrument. This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State. Should you have any questions regarding this warranty, please contact Schmitt Music's Service Department at:
(763) 566 - 6280
1(866) 760 - 4347
2400 Freeway Blvd
Brooklyn Center, MN 55430 - 1799
Request More Information
Please fill out the form below if you have any questions or would like more information.